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To configure Organization Associations you need the following:

  1. User with privilege over all service desk organizations

Instructions

  1. Select the Jira icon > Jira settings > Apps or Add ons.

  2. Under Tinker for JSD, click Organization Associations

 

1. Automation User

Automation user should have authority to add users to all Customer Organizations

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After selecting your automation user, the page will reload with

2. Organization associations with email domains

Automate adding newly created user to organizations on sign up based on their email domain

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To add a domain to an organization, click add Domain on the same row you want to add it.

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Write your domain as follows “innovura.io”

Info

If the company uses the following email user@example.com then you should add example.com as a domain

Info

You may add multiple domain to one organization

3. Organization associations with User groups

Upcoming in the next release

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