{"xsrfToken":"4302995131ff43f8ddff911c0fb3471165c43624_lout","branding":{"id":"10","key":"tinker","name":"Tinker for JSM","portalBaseUrl":"/servicedesk/customer/portal/10","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/10/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#152542","headerLinkHoverBGColor":"#152542","headerBadgeColor":"#152542"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3058fdb8-77c9-471a-92eb-482b3913b693/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTY3MDJiOC00MDMwLTQwZTMtOTllMy02OTk0MWU2ZTdmMWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMwNThmZGI4LTc3YzktNDcxYS05MmViLTQ4MmIzOTEzYjY5MyI6WyJyZWFkIl19LCJleHAiOjE3NTExNTE0NzAsIm5iZiI6MTc1MTE1MDg3MH0.2lexi_mVeVSyS1ZP3LTvItORglgTihUbyxsfibPLiQw&client=d96702b8-4030-40e3-99e3-69941e6e7f1b&mode=fit","logoId":"3058fdb8-77c9-471a-92eb-482b3913b693","isLogoAvailable":true,"helpCenterTitle":"Welcome to Innovura Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Innovura Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#365087","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"tinker","projectId":10022,"serviceDeskId":10,"name":"Tinker for JSM","description":"<p>Welcome! You can raise a Tinker for JSM request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","reqTypes":[{"id":"82","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[18],"key":""},{"id":"84","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[18],"key":""},{"id":"83","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[18],"key":""},{"id":"86","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[18],"key":""},{"id":"87","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[18],"key":""},{"id":"88","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[18],"key":""},{"id":"81","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[18],"key":""},{"id":"85","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"General"}],"orderMapping":{"18":[81,82,83,84,86,87,88]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"19a4246a-e9e7-3695-9c6f-c743803880c5","appLinkName":"System Confluence","appLinkUrl":"https://innovura.atlassian.net/wiki","spaceKey":"TFJ","spaceName":"Tinker For JSD","spaceUrl":"https://innovura.atlassian.net/wiki/spaces/TFJ","isServer":false},"labels":[],"projectKey":"TINKER","serviceDeskId":10,"kbLinkDomainURLs":["https://innovura.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TINKER","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTY3MDJiOC00MDMwLTQwZTMtOTllMy02OTk0MWU2ZTdmMWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTExNTIwNzAsIm5iZiI6MTc1MTE1MDg3MH0.2-f6KFDCMJsSyAEa6ydnxay_OPOf8bDFB18ue4XjdLs","targetCollection":"upload-project-10022","endpointUrl":"https://api.media.atlassian.com","clientId":"d96702b8-4030-40e3-99e3-69941e6e7f1b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://innovura.atlassian.net/wiki","kbLinkDomainURLs":["https://innovura.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}