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Visit the knowledge base space in Confluence select Space Settings > Permissions. Permission for public user should be set to view only as shown below

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Info

After success fix, you may test your portal for knowledge base article support

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Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@14418
showSpacefalse
sortmodified
typepage
reversetrue
labelskb-troubleshooting-article
cqllabel = "kb-troubleshooting-article" and type = "page" and space = "TFJ"

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