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After having all the above requirements, please follow these steps:
Instructions
Step by step Tutorial
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Select the Jira icon > Jira settings > Apps or Add ons.
Under Tinker for JSD, click Public Customer Portal
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By default Tinker for JSD creates requests using the public user, and if you’d like to automate the creation of users once a new email field is added chooseone of the following:
Requests Reporter
Creation Behavior | Description | Notification |
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Creator & Reporter = PUBLIC_USER | The request created on public portal will be created using the public_user as creator and reporter | None |
Creator & Reporter = EMAIL_ADDRESS | Tinker for JSD will create a user, or retrieve a user and then the request filled in the public portal will be created and reported by this user | On creation and update |
Creator & Participant = PUBLIC_USER | Reporter = EMAIL_ADDRESS | use for Proforma | Tinker for JSD will create a request using the public user and then it will switch the reporter to email used in the form to create a user, or retrieve a user This was implemented to allow Proforma to work with Public Customer Portal | On creation and update |
Newly created user will be as follows .
Username: EMAIL_VALUE
Email: EMAIL_VALUE
Display Name: EMAIL_VALUE
Password: Empty
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