Welcome! You can raise a Pageify request from the options provided.
Product trial questions
Trying out our product and want more information? Select this and we'll be happy to answer your questions.
Required fields are marked with an asterisk*
{"xsrfToken":"2a83fe57bdd668fa5c405d2763215733073ca071_lout","branding":{"id":"7","key":"jcwed","name":"Pageify - Automate pages from Jira","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#103b23","headerLinkHoverBGColor":"#103b23","headerBadgeColor":"#103b23"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3058fdb8-77c9-471a-92eb-482b3913b693/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTY3MDJiOC00MDMwLTQwZTMtOTllMy02OTk0MWU2ZTdmMWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMwNThmZGI4LTc3YzktNDcxYS05MmViLTQ4MmIzOTEzYjY5MyI6WyJyZWFkIl19LCJleHAiOjE3NTE0MzUzMDEsIm5iZiI6MTc1MTQzNDcwMX0.Q1bctUV6hYbBKjMIjNNObKlwTwoXwUiHoqdUQ2OM0Q8&client=d96702b8-4030-40e3-99e3-69941e6e7f1b&mode=fit","logoId":"3058fdb8-77c9-471a-92eb-482b3913b693","isLogoAvailable":true,"helpCenterTitle":"Welcome to Innovura Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Innovura Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#365087","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"jcwed","projectId":10014,"serviceDeskId":7,"name":"Pageify - Automate pages from Jira","description":"<p>Welcome! You can raise a Pageify request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"49","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[11],"key":""},{"id":"51","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[11],"key":""},{"id":"50","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[11],"key":""},{"id":"53","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[11],"key":""},{"id":"54","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[11],"key":""},{"id":"55","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[11],"key":""},{"id":"48","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[11],"key":""},{"id":"52","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[48,49,50,51,53,54,55]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"19a4246a-e9e7-3695-9c6f-c743803880c5","appLinkName":"","appLinkUrl":"","spaceKey":"JCE","spaceName":"Pageify","spaceUrl":"","isServer":false},"labels":[],"projectKey":"PAGEIFY","serviceDeskId":7,"kbLinkDomainURLs":["https://innovura.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PAGEIFY","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTY3MDJiOC00MDMwLTQwZTMtOTllMy02OTk0MWU2ZTdmMWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0MzU5MDEsIm5iZiI6MTc1MTQzNDcwMX0.y5tni1qsMBQQczwXjodECntXqp5M9EkmVXq_Eu5iaX0","targetCollection":"upload-project-10014","endpointUrl":"https://api.media.atlassian.com","clientId":"d96702b8-4030-40e3-99e3-69941e6e7f1b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":50,"projectId":10014,"issueType":{"id":"10009","name":"Support"},"form":{"name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","intro":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","instructions":"","icon":10491,"iconUrl":"https://innovura.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/50","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/50","calendarParams":{"firstDay":0,"date":"2025-07-02T08:38:21+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"19a4246a-e9e7-3695-9c6f-c743803880c5","appLinkName":"","appLinkUrl":"","spaceKey":"JCE","spaceName":"Pageify","spaceUrl":"","isServer":false},"labels":[],"projectKey":"PAGEIFY","serviceDeskId":7,"kbLinkDomainURLs":["https://innovura.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkOTY3MDJiOC00MDMwLTQwZTMtOTllMy02OTk0MWU2ZTdmMWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0MzU5MDEsIm5iZiI6MTc1MTQzNDcwMX0.y5tni1qsMBQQczwXjodECntXqp5M9EkmVXq_Eu5iaX0","targetCollection":"upload-project-10014","endpointUrl":"https://api.media.atlassian.com","clientId":"d96702b8-4030-40e3-99e3-69941e6e7f1b","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}